Privacy Policy

1. Introduction

RenewAlert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, password)
  • Profile information (company name, industry, phone number, address)
  • Contract and reminder data you create within the app
  • Payment information (processed securely through Apple's payment system)

2.2 Automatically Collected Information

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (features used, time spent in app, crash reports)
  • Location data (if you grant permission)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your subscription payments through Apple's in-app purchase system
  • Send you service-related notifications and reminders
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Subscription Information

RenewAlert offers auto-renewable subscriptions through Apple's App Store. When you purchase a subscription:

  • Payment is processed by Apple, not by us directly
  • Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
  • You can manage your subscriptions in your Apple ID account settings
  • We receive information about your subscription status from Apple

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only:

  • With service providers who assist us in operating our app
  • When required by law or to protect our rights
  • In connection with a business transfer (merger, acquisition, etc.)
  • With your explicit consent

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt-out of certain communications
  • Export your data

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@renewalert.com
Website: www.renewalert.com Contact Form: Click here